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ProTek Care℠ is NewTek’s customer care program allowing customers to
acquire additional maintenance and protection provided by NewTek beyond the standard
warranty for eligible NewTek Products. The agreement is with, and the services are
provided by, NewTek or its designee. Customers may buy into ProTek Care through any of
NewTek’s authorized sales channels during the original 12-month Warranty Period for
eligible products. The ProTek Elite coverage, if purchased, provides additional localized
support through an Elite Service Provider. This ProTek Program agreement, with Exhibits,
defines the basic terms for both programs.
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