Wirecast Premium SupportRenew


Part # WCPRMMS01

MFR Part # WC-PRM-MS01

Renew for 12 Months of Telestream Premium Support, which includes Phone Support and Eligibility for Remote Access Services More
MSRP: $299

Telestream's experienced support team is just an email away! Get help resolving technical issues you may encounter in live video production or streaming.

12 months of Premium Support

Telestream's Premium Support program is an annual program. Your support contract takes effect immediately after you purchase, and you will have the option to renew it each year.

Premium Services Included:

  • Online Case Submission (8am-5 pm PST)
    Case Submission Response Time Targets vary between tiers.
  • Case Submission Response Time Targets (4 business hours)
    Premium Support customer will get priority response.
  • Self-Service Resources
    Forum Community support, On-demand Training, and Knowledge Base
  • Free Software Updates/Upgrades
    Stay up to date with the latest features and bug fixes/enhances.
  • Phone Support
    Speak directly to our Wirecast experts.
  • Eligible for Remote Access Services (RAS)
    Allow a support technician to access your computer, identify the issue and resolve it quickly.

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Free Shipping on All Orders in the Continental US

Free Advice and Tech Support before and after the sale

Live “Videoguys” available to help. Call us at 800-323-2325 or use Live Chat below

30-day Money Back Guarantee with no hassle returns and no restocking fees.