Apple's Repair Program for Mac Pro (Late 2013)
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Apple is launching a new Mac Pro Repair Extension Program to address complaints of video related issues with select models of its latest high-end desktop offering, 9to5Mac has learned. We obtained the notice that Apple this week sent out to its authorized service providers detailing the new program and those eligible for repairs or replacements.
In the notice, Apple notes that Mac Pros manufactured between February 8, 2015 and April 11, 2015 are eligible for repairs due to issues with the machine’s graphics cards that “may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.”
Apple goes into a bit more detail about the symptoms eligible for repair:
Apple quietly launches Mac Pro (Late 2013) Repair Program for graphics card/video issues
From 9to5MacApple is launching a new Mac Pro Repair Extension Program to address complaints of video related issues with select models of its latest high-end desktop offering, 9to5Mac has learned. We obtained the notice that Apple this week sent out to its authorized service providers detailing the new program and those eligible for repairs or replacements.
In the notice, Apple notes that Mac Pros manufactured between February 8, 2015 and April 11, 2015 are eligible for repairs due to issues with the machine’s graphics cards that “may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.”
Apple goes into a bit more detail about the symptoms eligible for repair:
- Distorted or scrambled video on the external display
- No video on the external display even though the computer is on
- Computer freezes or restarts unexpectedly
- Computer will not start up
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