NewTek TriCaster Tech Tip: Setting Resolution Output from Powerpoint to Include in Productions

Never Stop Learning, a Simple Reminder

For most of our webinars we have a simple slide show presentation to drive the show and guide the host. When we switched from a Telestream Wirecast Gear 110 to a NewTek Tricaster Mini we ran into a resolution issue with the slide show. After hours of cussing and fussing with the Tricaster, a Newtek employee attempting to fix it, and NewTek tech support the day before the live show, we left for the day with not much hope.Not knowing if we would be able to do the show with the presentation. In this case, the presentation is vital to our show. The next day, I came into the studio and started poking around in Power Point, not expecting to fix the issue. Like most average users, I have a somewhat strong knowledge of powerpoint's functions and how to operate it.Definitely, would not consider myself an expert I had discovered a menu, that now seems so obvious right there in the ribbon. (Slide Show Tab> Setup Show >Multiple monitors > Resolution) The drop down menu lists at least 10 possible output resolutions. The issue wasn't necessarily with the Tricaster, we needed to just take a step back and look at all the aspects. One thing I continue to learn is that no matter how many certifications, diplomas, degrees, or classes you take, you will never know it all. When you're setting up a live show, it's important to do tests on everything and to remember no two shows are the same. While setting up for our recent live webinars here at, we hit snag after snag. One thing, that I often forget is the power of learning. When you learn you grow, in production, we are always learning and growing. Sometimes you just need to take a step back and walk away. I'm going to be honest here, I get angry easily, my temper goes from 0 to 120 in a matter of seconds. I reached a point where I feel like there's no hope and I want to throw in the towel. One thing I've learned is that sometimes the fix can be pretty simple.

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