Videoguys' Guide to Adobe Creative Cloud

Get them All with Adobe Creative Cloud for Teams
at Videoguys.com

The world's best suite of content creation tools!


Videoguys' Guide to
Adobe Creative Cloud for teams

Imagine if you and your team always had the best tools. Imagine if they could save time by seamlessly sharing files from any device. That’s Adobe Creative Cloud for teams. You get the entire collection of creative tools and exclusive updates, along with lots of team-specific features that make working together — and managing licenses — easier than ever. All for one affordable annual price.

With Creative Cloud you get more than just Production Premium with Adobe Premiere, After Effects & Photoshop. You get the complete Master Collection, as well as many new tools only available to Creative Cloud customers. What's more, your Creative Cloud for Teams membership includes 100GB of cloud-based storage per subscription as well as a free library of training videos, so it's easy to get up and running fast.

The Videoguys realize that subscribing annually to your software is a new concept for many of our customers. Our sales team is here to help you fully understand the advantages of the Creative Cloud and what extra features and benefits Creative Cloud for Teams gives you and your organization. We will also gladly create custom bundle solutions at discounted prices that feature hardware I/O, storage, plug-ins and whatever else you need to maximize your investment in Creative Cloud for Teams.

Adobe Creative Cloud for Teams - the world's best suite of content creation tools!!

1 year subscription now
$599.00

Do you need to set-up your team with 10 or more seats?

Call us at 800-323-2325 and let the Videoguys Experts set-up your entire team with subscriptions to the Creative Cloud. Save 5% off with order of 10 seats or more, or save even more with more than 20 seats!

Creative Cloud for Teams x10
$5,690.50

Give your team the  world's best tools and services to help them collaborate, create, and publish: Adobe Creative Cloud for teams.

One affordable, simple-to-manage membership gives each person access to the entire suite of Adobe creative tools — all with no-cost upgrades as they become available.

Creative Cloud for teams makes collaboration easier than ever. Each of your team members receives 100GB of cloud-based storage, sharing and collaboration capabilities, device syncing, and access to Adobe's expert support organization.

Flexible. Just like your team.
Losing a designer but gaining a video editor? No problem. Adobe Creative Cloud for teams makes it easy to purchase and manage your creative software, so you can simply reassign seats as the team changes. License management and billing are completely centralized. And best of all, there's no need to worry about updates — Creative Cloud for teams gives you access to all the latest features as they're released, so your team can stay current.

What is Creative Cloud for teams?

Imagine if your team always had the best tools. Imagine if they could save time by seamlessly sharing files from any device. That’s Adobe® Creative Cloud™ for teams. You get the entire collection of Adobe creative tools and exclusive updates, along with lots of team-specific features that make working together — and managing licenses — easier than ever. All for one affordable subscription price.

 

Get the world’s best tools

The world’s best tools

Equip your entire team with every Adobe Creative Suite® 6 desktop application, plus Adobe Muse™, Lightroom® 4, Acrobat® XI, Edge Tools & Services, and more. Everyone gets immediate access to new applications and features upon release. Adobe® Creative Cloud™ lets you download and install any or all of the following applications — always updated with the latest features. What's more, your Creative Cloud membership includes a free library of training videos, so it's easy to get up and running fast.

Answers to the Creative Cloud for teams FAQs...

What is the advantage of Adobe Creative Cloud for Teams?

If you require more than 5 seats of Adobe Creative Cloud, then Cloud for Teams is definitely the way to go. We offer a 5% discount on seats of 5 or more, and those discounts get even larger as you buy more seats!

Adobe Team Cloud makes managing your accounts much easier and you will be able to allocate your shared storage any way you like. If you have 5 users, that's 500GB of shared storage at your disposal! You can also control who in your organization gets access to the Cloud and the Adobe software at any given time. This ability to activate users allows you to stretch your Cloud resources across your organization as needed each step along the production process.

As an example, you could deactivate several of your Premiere Pro video editors or After Effects artists when the edit is done, and then activate your colorists to finish in Speedgrade or your publishing team using Encore. Even cooler, these folks do not have to be in the same building, city or even country. Cloud for Teams lets you control who has access to the software and the digital assets in the cloud.

Why does Videoguys recommend Creative Cloud for Teams for all our Professional Video customers?

Videoguys’ recommends Creative Cloud for Teams for all event videographers, independent film makers, and smaller groups deciding between Creative Cloud for Individuals or Team.

Individual includes 20GB of Cloud Storage vs. 100GB with Team
As a Professional Video user, you know that you can never have too much storage. The extra 80GB of cloud storage will come in handy. While it may not be practical to upload a 32GB card full of video, you can certainly upload images, audio, and short clips for review. We also see it as a great way to archive all your finished videos.

At NAB 2013 Adobe was showing their Cloud based enterprise level video editing application called Adobe Anywhere. I would expect Anywhere to become available to Team Cloud subscribers long before it migrates down to individual. I think down the road you will see additional features added just to Creative Cloud for Teams that will be very important for Pro Video.

Why did Adobe rename Creative Suite® to Creative Cloud?

Our vision for Creative Cloud is beyond just offering our creative applications for download. We're building a platform that lets you work when and where you want, and makes the community a key part of the creative process.

Enabling cloud-based workflows is a main area of focus for this and future releases, with the goal of making it easier to work across multiple machines and devices, as well as allowing collaboration and discovery within the creative community. The new naming reflects this focus.

How Creative Cloud works

Do I need ongoing Internet access to use my Creative Cloud desktop applications?

No. Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.

You will need to be online when you install and license your software. If you have an annual membership, you'll be asked to connect to the web to validate your software licenses every 30 days. However, you'll be able to use products for 3 months (99 days) even if you're offline.

Do I have to download and install the applications available in Creative Cloud all at once?

No. Creative Cloud lets you install each application individually whenever it works best for you. Mix and match whatever you want — you have the freedom to choose which applications to install.

Can I send files to people who don't have a Creative Cloud membership? Will they be able to view or share the file?

Yes, files created by the Creative Cloud apps can be shared like any other file. For example, you can share files through email, FTP, and so on.

In addition, Creative Cloud sharing features let you share files with people who aren't members of Creative Cloud by allowing them to view the files in a browser. Viewers can turn layers on and off, view relevant metadata, comment, and even download files for editing.

As a Creative Cloud member, am I required to install an upgrade to a desktop application when it becomes available?

No. You are not required to install any new version of the desktop applications available in Creative Cloud. You can continue using your current version of the product as long as you have an active membership. You have flexibility on when you install a new release to take advantage of new product features, if you choose to do so.

I currently have a previous, perpetual-licensed Creative Suite edition on my computer. Will I be able to use both my Creative Suite products and the new Creative Cloud applications on my computer?

Yes, your existing Creative Suite installation will not be affected by installing the new CC applications. For example, you can install and use both Photoshop CS6 and Photoshop CC on the same computer.

What happens if I decide to stop my membership?

You will continue to have access to free Creative Cloud member benefits, and if you saved your work to your computer you will continue to have access to those files. You will no longer have access to the Creative Cloud desktop applications or most of the services that are components of a Creative Cloud membership.

If you purchased an annual individual membership plan and you cancel after the first 30 days but before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

 

Adobe Premiere® Pro CC

A streamlined timeline and new shortcuts make editing faster. Use the integrated Lumetri™ Deep Color Engine in Adobe Premiere® Pro CC to color correct right in the timeline. And sync all your familiar settings and shortcuts to any computer in any edit bay in the world.

Adobe After Effects® CC

Power features in Adobe After Effects® CC include Refine Edge for faster rotoscoping, Pixel Motion Blur, and tools for adding 3D objects. And you'll have access to even more new features, with ongoing updates available for Creative Cloud members to download.

Adobe Photoshop® CC

Get dozens of new and reinvented features, including the most advanced sharpening tool available. Share work directly from Photoshop CC, sync your settings across machines, and get access to new features the moment they're released.

Adobe Behance

Creative Cloud is now integrated with Behance®, the world's leading creative community. Post projects or work in progress directly from Adobe® Photoshop® CC and get feedback fast. And create a customized portfolio with ProSite — also free with your Creative Cloud paid membership.

Adobe Audition® CC

Create professional audio fast with the high-performance, cross-platform software that streamlines editing, mixing, and sound design for video, radio, games, and more.

Adobe SpeedGrade™ CC

Bring the Lumetri™ Deep Color Engine into your color grading workflow. Open up the full dynamic range of your footage through a sleek new interface and push your stories further.

Adobe Illustrator® CC

It's the most powerful and connected Illustrator® ever. The new Touch Type tool gives you even more control over type: Move, scale, and rotate individual characters knowing you can change the font or copy at any time. Adobe Illustrator CC also allows you to share work directly from within the application, sync colors from Adobe Kuler®, and sync fonts from Typekit.

Adobe Story Plus

Adobe Story CC Plus

Stay on time and on budget with the professional preproduction solution that integrates scriptwriting and scheduling. Use script metadata to help video editing go faster in Adobe Premiere Pro.

Adobe Prelude™ CS6

Adobe Prelude™ CC

Ingest nearly any file-based format and begin logging immediately with searchable markers that flow through post-production, allowing you to work faster and stay organized.

Adobe Acrobat® XI Pro

Adobe Acrobat® XI Pro

Let your work shine. Use PDF portfolios to combine PDFs, video, audio, and interactive content. Streamline document reviews and approvals with shared reviews, easy to use commenting tools, and electronic signatures.

Adobe InDesign® CC

Step up to 64-bit support, Retina display support, QR code creation, better EPUB files, a sleeker UI, and the tools to find the perfect font faster. And now, you can share work directly from Adobe InDesign® CC, sync fonts from Typekit, and get access to new features the moment they're released.

Adobe Photoshop Lightroom® 4

Adobe Lightroom®

Create amazing images that inspire, inform, and delight. From first look to final image, Lightroom 4 software provides powerfully simple one-click tools and cutting-edge advanced controls for every step. Easily organize, perfect, and share all your photographs.

Adobe Dreamweaver® CC

Code faster in Adobe Dreamweaver® CC with new visual editing capabilities including CSS Designer. Keep up with the latest web standards, with ongoing updates available for Creative Cloud members to download.

Adobe Muse™ CC

Create professional HTML websites for desktop and mobile devices, without writing code. Design web-standard sites like you design print layouts. Use familiar features, hundreds of web fonts, and built-in tools to add interactivity. Then, publish with the Adobe Business Catalyst® service or any hosting provider.

Adobe Encore® CS6

Adobe Encore®

Use this native 64-bit software to create DVDs, Blu-ray discs, and web DVDS, all from a single project. Open projects from Adobe Premiere Pro without rendering, and then use flowcharts to define your project navigation.

Adobe Fireworks® CS6

Adobe Fireworks®

Create beautiful designs for websites and mobile apps in a snap, without coding. Deliver vector and bitmap images, mockups, 3D graphics, and interactive content for popular tablets and smartphones.

Adobe Media Encoder

Adobe Media Encoder CC

Automate the process of creating multiple encoded versions of source files, Adobe Premiere Pro sequences, and Adobe After Effects compositions.

Adobe Flash® Professional CC

Design immersive interactive experiences and games — including animation, high-quality video, and multimedia content — that present consistently across desktops, smartphones, tablets, and televisions.

Purchasing and availability  
When will the new CC apps and Creative Cloud features announced in May 2013 be available?

The new CC apps, such as Photoshop CC and Illustrator CC, and Creative Cloud features, such as Sync Settings, desktop notifications, integration with Behance, and desktop notifications, will be available exclusively to Creative Cloud members on June 17, 2013.

Are there special pricing offers to purchase a Creative Cloud for Teams membership?

If you're interested in moving your team to Creative Cloud, there are a few options available:
  • We have an additional 5% off for multi-license purchases of 5 seats or more. And, even deeper discounts when you buy more! Call our Adobe specialists at 800-323-2325 to get a quote for setting up your entire team.

In what languages is Creative Cloud available?

Currently, the Creative Cloud website is available in English, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, and Turkish. The goal is to make Creative Cloud as widely available as possible. See the tech specs for available language options for Creative Cloud desktop applications and services.

Does the advertised monthly price for Creative Cloud membership require an annual commitment?

Annual plans for complete and single-app membership, as well as Creative Cloud for teams, offer the best price and require an annual commitment. Cancellation charges for annual plans do apply after the first 30 days.

What if I just want a single desktop app, such as Photoshop? Do I have to purchase the entire Creative Cloud offering?

You can purchase a single-app membership plan; however, it is more cost effective to purchase the Creative Cloud complete individual plan, which gives you access to our most popular desktop apps and services.

Will the cost of my membership ever increase?

It is possible that the cost of the month-to-month membership will increase, but if it does, you will be notified and given the opportunity to cancel.

I just purchased CS6 but want to switch to Creative Cloud. Can I return it?

If you bought from Videoguys.com within the last 30 days, you can contact Customer Service to return the product. Any product purchased from Videoguys.com is backed by a 30-day satisfaction guarantee.

For how long will Adobe continue to sell Creative Suite 6?
We plan to sell Creative Suite 6 for use on supported platforms indefinitely.
Are all of Adobe's products now available only as part of Creative Cloud?
Desktop tools that were part of the Creative Suite family, as well as Adobe Muse™ CC and Edge Tools & Services, are now available only as part of Creative Cloud. The new CC apps are an integral part of Creative Cloud and have been reinvented to support a more intuitive, connected way of creating. Other desktop tools, such as Adobe Acrobat® and Photoshop Lightroom®, continue to be available outside Creative Cloud.
I am already a Creative Cloud member. Do I need to do anything to receive the new CC apps when they are available on June 17?

If you are an active Creative Cloud member, with a Complete, Single App, or Creative Cloud for teams membership, the new CC apps will be available for you to download and install from the Creative Cloud site on June 17.

How do I purchase a Creative Cloud membership?

Creative Cloud is available for individuals, teams and small businesses, and enterprises (such as large companies, government agencies, and educational institutions). Creative Cloud for individuals is for people who work on their own such as freelancers and students. You can choose from Creative Cloud complete membership, Creative Cloud complete membership for students and teachers, and Creative Cloud single-app membership. Creative Cloud for individuals is available from Adobe.com. Creative Cloud for teams is for small and midsize organizations or for professionals who want the additional Cloud storage and is available as a complete membership. Creative Cloud for teams is available now from Videoguys.com. Creative Cloud for enterprises is for large organizations and institutions in commercial businesses, education, and government, and is offered as a term-based volume Enterprise Term License Agreement (ETLA). This agreement can be customized to purchase and deploy select apps and services to fit the needs of your organization and the users. Companies interested in Creative Cloud for enterprise can contact Videoguys at 800-323-2325 for more information. Additionally, for organizations that are unable to deploy cloud services, we offer Creative Cloud desktop apps through a Creative Cloud Desktop Applications subscription for government agencies, and via the Adobe Education Enterprise Agreement (EEA) for educational institutions.
Can I buy more than one membership to an individual offering of Creative Cloud?

No, Adobe has moved to identity-based licensing with a technology that will not support multiple same-product licenses, so you can buy only one membership per Adobe ID. If you need two Creative Cloud memberships, you will need to purchase each with a unique Adobe ID. You can also purchase a Creative Cloud for teams membership, which allows you to purchase and manage multiple seats under one account.

Can I purchase a perpetual license for the new Creative Cloud (CC) desktop applications that were announced in May 2013?

No. The new CC versions of the desktop applications are available only through Creative Cloud offerings for individuals, teams, and enterprise. We do not have any current plans to release future CC tools outside Creative Cloud. However, for organizations such as government agencies and educational institutions that are unable to deploy cloud services, we offer Creative Cloud desktop apps through a Creative Cloud Desktop Applications subscription for government agencies, and via the Adobe Education Enterprise Agreement (EEA) for educational institutions through the channel.

Creative Cloud for teams
 

What is Creative Cloud for teams?
Creative teams have specific creative, collaboration, and administrative requirements to help them deliver their best work. We designed Creative Cloud for teams to meet these needs. With Creative Cloud for teams, you not only get access to every Creative Cloud app and all future releases and innovation, but you also receive the very latest Creative Cloud services and business features your team needs to create and collaborate with their peers. This includes the ability to share private folders with 100GB of file storage per seat, maintain file versions, choose the people you want to collaborate with, and capture all activity in one place. You also receive two one-on-one consulting sessions per seat per year with Adobe's expert services support organization. You'll have centralized administration tools to make it easy for IT staff to purchase, deploy, and manage Creative Cloud along with the changing needs of your team. Creative Cloud for teams is availablenow at Videoguys.com.

What is the Value Incentive Plan (VIP)?
You may be familiar with Adobe's CLP and TLP volume licensing programs that are available for purchasing licenses of Adobe's perpetual software. VIP is Adobe's new membership-based buying program that customers join to purchase Creative Cloud for teams through the channel. There is no cost to join VIP. One of the unique benefits of VIP is the ability for customers to immediately download and deploy Adobe's subscription-based products while the billing cycle is still in process. Immediate fulfillment means that your employees and team members no longer have to wait for the ordering process to be complete and can start using products as soon as they are assigned a seat. In addition, with VIP there are no minimum purchase requirements.

How do I add seats to my Creative Cloud for teams membership?
If you've purchased Creative Cloud for teams from Videoguys, you can add seats at any time. However, you will need to place an order with your reseller within 30 days to complete the transaction. If you do not place your purchase order within 30 days, you will not be able to add any more seats and your unpaid seats may be deactivated. All additional seats will co-terminate with your original anniversary date. You can track your seats and the status of payments on a seat-by-seat basis within Creative Cloud.

Why does Creative Cloud for teams cost more than Creative Cloud for individuals?
A team membership includes all of the great features and benefits that come with an individual membership, plus: Centralized administration: A centralized purchasing and license management console to easily assign and transfer seats at no cost, add seats, and track usage.
Centralized deployment: Centrally deploy all Creative Cloud apps or a customized subset. Administrators can also block services and online storage access while on the corporate network.
Additional storage: 100GB of storage per user — 5x what individual Creative Cloud members have.
Expert support: Exclusive access to Adobe experts via one-on-one sessions (two per year, per person). Valued at US$200.
My organization wants to block access to certain services, such as storage and access to community features, available through Creative Cloud. Is this possible?
Yes, your IT administrators can block users from accessing the online services. The online services and their URLs are listed here. As an administrator, you will also be able to deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.

If I work in an enterprise or government agency that restricts access to the Internet, can I use Creative Cloud?
Yes, if you are part of a large enterprise, you can work with the Videoguys and Adobe to customize a Creative Cloud solution that meets your organization's needs.
How can I purchase Creative Cloud for teams?
YES. You can purchase now at Videoguys.com and we will send you an invitation to become a member of the Adobe Value Incentive Plan (VIP) program.
How do I join VIP?
Joining VIP is quick and easy. Videoguys.com will send you an email inviting you to join the program. Once you review and accept the terms of the program (there is no obligation to buy), you will be assigned a VIP ID for placing orders.
As a VIP customer, how do I purchase Creative Cloud for teams?
You can purchase Creative Cloud for teams directly from Videoguys.com. A confirmation email will be sent to you when seats are added. Alternatively, you can sign in to creative.adobe.com and add seats directly to your Creative Cloud for teams membership. Note that when you add seats directly through Creative Cloud, Videoguys will be notified, and you will have 30 days to send a purchase order. You can track your seats and the status of payments on a seat-by-seat basis within Creative Cloud.
Creative Cloud for teams isn't available in my country. When will it be available?

Adobe intends to make Creative Cloud as widely available as possible. Adobe will share more details about country availability over time. Until Creative Cloud for teams is available, you can continue to purchase licenses for CS6 through Adobe Volume Licensing.

Getting started with Adobe Creative Cloud  
When does my membership begin?
When you purchase a team membership from Videoguys.com you will be invited into the Adobe VIP program. Once you accept the invitation the purchased seat will be added to your account and your membership term will begin.
What if I have problems downloading my software?
Visit the Creative Cloud download and install forum or troubleshoot specific issues or call the Videoguys tech support line at 516-759-1615.
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
Desktop apps and product updates  
What are the new CC applications?
The CC applications are next generation of the creative desktop applications, like Photoshop and Illustrator, which are available as part of your Creative Cloud membership. The new CC apps are an integral part of Creative Cloud and have been reinvented to support a more intuitive, connected way of creating.
How often will Adobe be adding new features to Creative Cloud?
Adobe plans to add new applications, features, and updates to Creative Cloud on an ongoing basis. As these features become available, notifications are sent to users through their activity stream in the Creative Cloud desktop app. Customers can also keep up to date on what's new in Creative Cloud by following the Creative Cloud blog.

Can the new CC applications export to CS6?
Many of the Creative Cloud desktop applications provide the ability to export files to the Creative Suite 6 version of that same application. Creative Suite 6 products are available via a perpetual software license. Adobe plans to continue to support the ability to export to Creative Suite 6 in the applications that have that capability now. New features added to the desktop applications after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application.
Do the new Creative Cloud desktop apps support Mac OS X v10.6?
To take advantage of all the great features in the new Creative Cloud desktop apps, customers should upgrade to a newer version of Mac OS X. Some of the new CC apps do not support v10.6 and will not install. Minimum system requirements for each Creative Cloud app can be found on the tech specs page on Adobe.com. Note that if you are on Mac OS X v10.6, you will have to install products that are compatible with v10.6 via Adobe Application Manager.
Which desktop applications in Creative Cloud require 64-bit operating systems?
With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Photoshop CC and Lightroom also require 64-bit on Mac OS.
Can I use the new Creative Cloud pro video applications on 32-bit operating systems?
No. To run the Creative Cloud pro video and audio applications, you will need a 64-bit version of either Windows 7 with Service Pack 1 or Windows 8, or on a Mac, Mac OS X v10.7 or v10.8. Note: Windows XP and Windows Vista® support have been discontinued, including 64-bit versions of those platforms. Mac OS X v10.6 (Leopard) and earlier are not supported for use with the Adobe professional video and audio applications. If you are using an incompatible operating system, Adobe recommends that you upgrade to a 64-bit edition of Windows 8 or Mac OS X v10.8.

If I am not a member of Creative Cloud, will I have access to the new Creative Cloud (CC) desktop applications and features recently announced?
The new CC versions of the desktop applications are available only through Creative Cloud offerings for individuals, teams, and enterprise. We do not have any current plans to release future CC tools outside Creative Cloud. However, for educational institutions that are unable to deploy cloud services, we offer Creative Cloud desktop apps through a Creative Cloud Desktop Applications subscription via the Adobe Education Enterprise Agreement (EEA) for educational institutions through the channel.
Do Creative Cloud members have access to previous versions of Creative Cloud apps?
Yes. Creative Cloud paid members have access to a select set of archived versions of the desktop apps. Starting with CS6, select older versions of the desktop creative apps will be archived and available for download. Archived versions are provided "as is" and are not updated to work with the latest hardware and software platforms.
Which CC applications support export to CS6?
The following applications support the ability to export to the CS6 version of the application: Photoshop, InDesign®, Illustrator, Flash® Professional, Dreamweaver® Applications not listed here may not support exporting to Creative Suite 6, and may not do so in future releases. New features added to the above list after Creative Suite 6 may not be supported in the exported file, or by the Creative Suite 6 application.
Which Creative Cloud apps support Mac OS X v10.6?
The following Creative Cloud apps support Mac OS X v10.6.8 and later: Extension Manager, Illustrator, InCopy®, InDesign, Adobe Muse.
Products not listed here are not supported on Mac OS X v10.6. Adobe has performed limited testing on other Creative Cloud desktop apps on Mac OS X v10.6, but these apps are expected to have issues with features and functionality.
Why is Adobe switching some of its applications to a native 64-bit architecture?
By optimizing code for 64-bit operating systems, Adobe is able to deliver the performance gains that creative professionals require. Most of Adobe's pro video applications now require a 64-bit operating system, but the majority of video professionals have already transitioned to 64-bit capable systems, such as Mac OS X v10.7 (Lion) or v10.8 (Mountain Lion), or 64-bit versions of Microsoft® Windows® 7 or Windows 8. Because 64-bit operating systems offer superior performance, current and future releases of most of the Adobe professional video and audio applications will not support 32-bit operating systems.
Creative Cloud desktop apps for education  

How can I purchase Creative Cloud applications for my educational institution?

Adobe has launched a new program for education called the Education Enterprise Agreement (EEA). This program will allow term access to the Creative Cloud desktop applications that are essential for faculty, staff and students and is available from Videoguys.com.
What Creative Cloud desktop apps are available through the EEA?
A subset of CC applications are available via Design & Web HED Collection, Design & Web K12 Collection, and the Adobe Video Collection, plus additional add-ons are available (sold separately). For more information, click here.
What is the Adobe EEA?
The EEA is a one-year or two-year term-based licensing program that helps primary and secondary schools and higher education institutions minimize the cost and complexity of providing Adobe Creative Cloud desktop applications and other software to their licensed faculty, staff, and students on institutionally owned and leased computers.*

Creative Cloud desktop apps for government

 

How can I purchase Creative Cloud desktop applications for my government agency?

Available in July, government customers will be able to purchase the Creative Cloud Desktop Applications subscription via Adobe’s CLP-G licensing program. The Creative Cloud Desktop Applications subscription includes all of the available CC apps, plus Acrobat and Photoshop Lightroom. These applications can be deployed locally and do not require server-based license validation during the term.
What is the CLP-G program?
CLP-G is a contractual procurement program specifically setup to transact business with government agencies. For more information on how to join the program, please contact Videoguys.com.
Free membership and trials
 
What do I get with the free level of Creative Cloud membership?
The free membership provides access to powerful file syncing and sharing features, 2GB of storage space, free levels of Adobe services, and access to 30-day free trials of all Creative Cloud applications and other Adobe desktop applications, such as Acrobat and Lightroom.
Can I convert a product trial to a paid Creative Cloud membership?
Yes. You can convert your trial to a Creative Cloud membership. Call the Videoguys at 800-323-2325 for more purchasing information.
How can I try out the desktop applications that are part of Creative Cloud?
As a Creative Cloud free member, you can download trial versions of the Creative Cloud desktop applications from the Creative Cloud website.
Creative Cloud for enterprise  
What is Creative Cloud for enterprise?
Creative Cloud for enterprise is for organizations with large deployments that require centralized provisioning and customized deployment of apps and services. Enterprises also receive enterprise customer support and expert services. Creative Cloud for enterprise also works with Digital Publishing Suite; Adobe Anywhere for video; and Adobe Marketing Cloud, which includes Adobe Experience Manager — all sold separately.
Are there unique benefits that come with Creative Cloud for enterprise versus buying the traditional Creative Suite products (with a perpetual license)?
Yes, Creative Cloud for enterprise offers organizations many benefits not available with traditional, perpetually licensed software: The latest Creative Cloud desktop applications: Enterprises get access to the latest CC desktop applications as well as Acrobat Pro XI, Edge HTML5 tools, and more.
Custom deployment of desktop applications: Customize provisioning of specific applications by using the existing Adobe Licensing Website (LWS) infrastructure.
Enterprise customer support and expert services: Enterprise customer support helps ensure timely assistance, with priority queuing and 24x7 telephone and email support. Schedule a dedicated one-on-one expert services session with an Adobe specialist for specific assistance on a product or workflow.
Integration with other Adobe enterprise offerings: Creative Cloud desktop applications work in conjunction with Digital Publishing Suite; Adobe Anywhere for video; and Adobe Experience Manager — all sold separately.
How do I buy Creative Cloud for enterprise?
Customers can contact their Adobe account executive to discuss the purchase and implementation of Creative Cloud for enterprise through an Enterprise Term License Agreement (ETLA). Request a consultation now.
My organization purchases Adobe solutions through an approved channel reseller. Can I purchase Creative Cloud for enterprise through this partner?
Please work with your Adobe account executive regarding purchase options for Creative Cloud for enterprise. Request a consultation now.
What is an ETLA?
An Enterprise Term Licensing Agreement (ETLA) is a customizable term (subscription) volume licensing program designed for Adobe's top commercial, education, and government customers. An ETLA can be used to purchase Creative Cloud for enterprise, Acrobat, and other desktop products. An ETLA contract can be completely customized to cover individual products, multiple products, or a wide range of solutions offered by Adobe under a term licensing arrangement.

Can my organization still purchase CS6 through a volume licensing program?
Yes, customers can purchase Creative Suite 6 perpetual software applications via traditional volume license programs. Note that Adobe discontinued selling Upgrade Plan and Maintenance & Support plans for Creative Suite products in January 2013.
Data security  

Where is Creative Cloud hosted?

Creative Cloud is hosted on Amazon Web Services™ (AWS) in the United States, Europe, and Asia. AWS offers a reliable platform for software services used by thousands of businesses worldwide. AWS provides services in accordance with security best practices and undergoes industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, HIPAA, and SAS 70 Type II. This means that Creative Cloud members benefit from the latest in security practices for stored assets.
What network-level security is used?
Creative Cloud leverages firewall protection, intrusion detection systems, SSL encryption, and proprietary protocols to protect your important information. The services are hosted in a protected server environment that uses a firewall and other advanced technology to help prevent interference or access from outside intruders.

What physical security is in place for the servers that host Creative Cloud?
Services hosting facilities are protected by multiple layers of physical security, and only authorized personnel may access the facilities and servers. In addition, all facility access is logged, and logs are regularly reviewed and protected from outside access. All data center equipment has physical protections in place against data theft and environmental hazards in order to prevent assets from being lost, damaged, or compromised and to prevent interruption in business activities.
How secure is the storage space on Creative Cloud?
Adobe uses industry-leading security engineering processes to build its products. With Creative Cloud, security is considered at every level, from applications to networks to physical facilities. In addition to the latest technologies, Adobe adheres to the latest best-practice policies regarding online security.
What security is used at the application level? What security measures are in place during file transfer, and are stored files encrypted?
Creative Cloud uses industry-leading encryption technology to protect our members' data. When you use the service and transfer files, 256-bit AES Secure Sockets Layer (SSL) encryption is used for both user authentication and data transfer encryption, helping to ensure that your data and documents are available only to you and the users you authorize. This is the same industry-leading technology used by the world's financial institutions and governments. The service issues a session cookie only to record authentication information for the duration of a specific session. The session cookie does not include the username (Adobe ID) or password of the user. For stored Creative Cloud assets, users benefit from the industry-leading security and certifications provided by Amazon Web Services.
Storage and cloud services  
Can I store any kind of file in Creative Cloud, or just Adobe files?
There are no restrictions on the file types you can store in Creative Cloud.
How does file versioning work in Creative Cloud?
Every time you create a new version of a file in Creative Cloud, the previous version is saved and stored. You can create an unlimited number of previous versions, which are saved for 10 days and do not count against your storage total. Only the most recent version will count against your storage total.
What is Behance?
Behance, which joined Adobe in December 2012, is the leading online community to showcase and discover creative work. Creatives update their work in one place to broadcast it widely and efficiently. Companies explore the work and access talent on a global scale. As a Creative Cloud member, you can now easily create a customized portfolio and post your work directly to Behance from Creative Cloud and the Creative Cloud desktop apps.

Can I share directly to Behance from the Creative Cloud apps and the Creative Cloud website?
Yes, Creative Cloud and CC desktop apps like Photoshop allow you to share directly to Behance. Learn more about how to share to Behance from Creative Cloud.
Can I buy additional Creative Cloud storage?
Additional storage will be available for purchase later in 2013. If you have reached your storage limit, contact Adobe Customer Service.
What happens to my files in the cloud if I cancel my membership?
If you cancel your paid membership you will still have access to the free level of membership, which provides 2GB of storage. You will have a 90-day grace period to download your files to your local machine, and delete online files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files in your cloud storage for more than 90 days, you may lose access to some or all of your files.

What is Behance ProSite?
ProSite is a personal portfolio site builder that stays in sync with your projects on Behance and transforms a public Behance portfolio into a fully customized personal portfolio on your own URL. All paid Creative Cloud memberships now include a free subscription to Behance ProSite (valued at US$11 per month, or US$99 per year).

 


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