Tech Support
Videoguys goes the extra mile in customer care by offering complimentary tech support to all valued customers. You can speak to a live person Monday through Friday from 9:00 am - 5:00 pm EST at 800-323-2325, by chat or by email. Additionally, the companies we sell also extend their excellent tech support services, providing you with multiple avenues to seek expert assistance whenever needed.
| Company | Phone Number | Support Website | |
| Atomos | Email Form | Atomos Support | |
| Avid | 1-800-800-2843 | Email Form | Avid Support |
| BirdDog | help@BirdDog.tv | BirdDog Support | |
| Canon | 800-385-2155 | Email Form | Canon Support |
| Contour | 603-893-4556 | ergoinfo@contourdesign.com | Contour Support |
| Epiphan | 1-877-599-6581 | support@epiphan.com | Epiphan Support |
| Glyph | 1-800-335-0345 | tech@glyphtech.com | Glyph Support |
| Grass Valley | 1-971-999-0894 | Email Form | Grass Valley Support |
| HuddleCamHD | 484-593-2585 | support@ptzoptics.com | HuddleCamHD Support |
| JVC | 800-582-5825 | Email Form | JVC Support |
| Kiloview | support@kiloview.com | Kiloview Support | |
| LaCie | 800-475-0143 | Email Form | LaCie Support |
| LiveU | 1 -88-565-6197 | help@liveu.tv | LiveU Support |
| Magix | infoservice@magix.net | Magix Support | |
| Marshall | 800-800-6608 | support@marshall-usa.com | Marshall Support |
| Matrox | 1-866-270-4641 | Email Form | Matrox Support |
| mLogic | support@mlogic.com | mLogic Support | |
| Motu | 1-617-576-3066 | Email Form | Motu Support |
| MRMC | 1-610-220-3862 | info@mrmoco.com | MRMC Support |
| NETGEAR | 1-888-638-4327 | Email Form | NETGEAR Support |
| NewBlue | Email Form | NewBlue Support | |
| NewTek | 1-800-368-5441 | Email Form | NewTek Support |
| Panasonic | 877-438-7881 | Email Form | Panasonic Support |
| Pioneer | 1-800-421-1404 | Email Form | Pioneer Support |
| Pixellot | you.support@pixellot.tv | Pixellot Support | |
| ProGrade | 877-219-0203 | support@progradedigital.com | ProGrade Support |
| PTZOptics | 484-593-2247 | support@ptzoptics.com | PTZOptics Support |
| RGBlink | info@rgblink.com | RGBlink Support | |
| Roland | 1-323-890-3740 | Email Form | Roland Support |
| SanDisk Professional | 1-800-275-4932 | Email Form | SanDisk Professional Support |
| SimplyLive | 1-888-508-3117 | Email Form | SimplyLive Support |
| SmallHD | 919-439-2166 | support@smallhd.com | SmallHD Support |
| Telestream | 877-257-6245 | support@telestream.net | Telestream Support |
| Teradek | 888-941-2111 | support@teradek.com | Teradek Support |
| Wowza | 720-222-4744 | Email Form | Wowza Support |
| YoloLiv | contact@yololiv.com | YoloLiv Support |